Items can be exchanged within 5 days of order receipt. Items must be unwashed and unworn with tags still attached and in its original packaging with exception of shipping/mailing boxes. Item must be in perfect & sellable condition with original receipt.
Production time can range from 2 to 3 weeks for non-prom pieces and 8 to 12 weeks for custom ordered prom gowns. If you need help with measurements please contact us before ordering.
Items that cannot be exchanged:
• Items marked Final Sale or For Sale as is
• Worn items
• Items with scents, deodorant, and signs of wear.
• Custom Prom Dresses
Please note that return shipping postage is the sole responsibility of the customer.
Can I get a refund?
No refunds No returns. Store Credit or Exchanges only.